These Terms of Service apply to the use of NilayagaSilks' online shop and services. By accessing or using our website, you agree to be bound by these Terms and all applicable Swiss laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

1. Acceptance of Terms
By using our online shop, you agree to these Terms and conditions in full. If you disagree with any part of these terms, please refrain from using our services.

2. Products and Orders
All products displayed on our website are subject to availability. We reserve the right to limit the quantity of products we supply. By placing an order, you are offering to purchase a product on and subject to these terms. We will take all reasonable care to ensure that all details, descriptions, and prices of products appearing on the website are accurate.

3. Pricing and Payments
All prices listed on our website are in Swiss Francs (CHF) and include applicable VAT. Prices are subject to change without notice. We accept various payment methods, and your payment information will be handled securely.

4. Shipping and Delivery
We aim to deliver orders promptly and efficiently. However, delivery times may vary and are subject to unforeseen delays. We are not liable for any delayed or failed deliveries caused by circumstances beyond our control.

5. Returns and Refunds
We strive to ensure the satisfaction of our customers. If you receive a faulty or damaged product, please contact us within a reasonable timeframe to arrange for a return or exchange. Please note that we do not accept returns for change of mind or buyer's remorse.

6. Privacy Policy
Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your data in accordance with our Privacy Policy.

7. Changes to Terms
NilayagaSilks reserves the right to revise these Terms at any time without notice. By using this website, you are agreeing to be bound by the then-current version of these Terms.

8. Contact Information
If you have any questions or concerns about these Terms, please contact us at nilayagasilks@gmail.com.

By using NilayagaSilks' online shop or services, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.